Support your customers. Always. Globally.

Priza service cloud platform enables faster, organized, interactive service and support for your customers. Whether you provide support to customers within or outside your organization, service seekers and service providers communicate transparently and easily on-line. This is the best way to keep your customers happy, loyal and recommending.

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Enhanced service environment for happier customers

• On-line customer service
• Fast support to your customers
• Never forget your customer's call
• Efficient environment for your support team

Manage your business. On-line. Adjusted to your needs

Priza business cloud platform brings a wide portfolio of cloud line of business applications which give our customers flexible, collaborative, on-line and shared environment to drive their businesses. Our cloud solutions are based on the Sys-Genitor platform which enables you to adjusted quickly, easily and execute your business workflow and processes. Different users are permitted to view different part of the business application and thus enabling management both control and sharing of business information. The management of leads, price quotations, purchase orders, bills, invoices, receipts, suppliers, customers, cashflow is part of our business applications and the Sys-Genitor platform enables the creation of any specific business management you need.

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Enhanced on-line, collaborative business management

• Customers and suppliers
• Invoices and receipts
• Leads, price quotations and purchase orders
• Cashflow and bank account control

Manage team tasks. On-line. Collaborative.

Priza tasks management cloud platform enables organizations to easily manage, control and track on-line team and personal tasks. Our task management solution helps its users remember all tasks assigned to, initiated by or managed by a user, all with initiation date, due date and completed date. Tasks are built in a tree structure so each task can have its sub tasks while each user sees the tasks he is permitted to besides his own.

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Enhanced on-line, collaborative tasks management

• Organization, team and personal task
• Tree tasks structure
• Whats on my desk
• Transparent collaborative tasks management

Manage your HR on-line. Recruit. Sort. Interact.

Priza human resources cloud platform enables your organization recruit your potential human resource. Candidates are able to submit their application on-line as the organization's HR managers manage and control the recruitment interactions and choose the most suitable. The system holds a file for each employee with all the relevant information accessible to the relevant manager.

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Enhanced on-line, collaborative HR management

• Recruitment
• On-line application form
• Candidates sorting and selection
• Managed interactions
• Templated personal email letters

Manage your business. On-line ERP. Adjusted to your needs

Priza ERP cloud platform brings a wide portfolio of cloud line of business applications which give our customers flexible, collaborative, on-line and shared environment to drive their businesses. Our cloud solutions are based on the Sys-Genitor platform which enables you to adjusted quickly, easily and execute your business workflow and processes. Different users are permitted to view different part of the business application and thus enabling management both control and sharing of business information. The management of leads, price quotations, purchase orders, bills, invoices, receipts, suppliers, customers, cash flow is part of our business applications and the Sys-Genitor platform enables the creation of any specific business management you need.

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Enhanced on-line, collaborative business resousces management

• Customers and suppliers
• Invoices and receipts
• Leads, price quotations and purchase orders
• Cash flow and bank account control

Benefits of business ERP management with "Priza-Net" in the cloud:

• Manage your business ERP in the cloud without worrying about backups and depending on a particular computer/server.
• Flexibility in implementing specific business needs.
• Work in a centralized environment on the same database without the need for installations on computers.
• Flexibility in creating user groups with different access rights.
• Restrict access only from specific IP addresses for specific users.
• Use one time password (OTP) via SMS or e-mail for user identification.
• Add specific modules in the cloud for other departments in the organization on the same platform and share common information language according to information sharing permissions and roles.

List of modules included in the â€ÿPriza-Netâ€ÿ business cloud:

Customer Management

• Manage customers’ files with all their details, document financial situation (turnover, open bills, debt), interactions, contacts associated with the customer.
• Connect with your customers by e-mail and SMS directly from the system including. Send bills, invoices and reminders via e-mail, distributing messages to groups of customers according to certain filters.
• Manage customers’ contracts.
• Manage customers’ contacts (collection, purchasing, sales, etc.).
• Various indications including statuses including total business turnover with each customer.
• Record customer interactions for bills and for customer files with link between them (for control and monitoring).

Marketing Management

• Create mailing messages from content pages.
• Manage organizations and contacts (customers, potential customers, suppliers and others).
• Create contacts groups and send them notifications / e-mails.
• Website contents management.

Sales Management

• Manage leads for potential interested customer inquiries received in various ways including via a dedicated website form.
• Manage the sales process from referral to interested customer.
• Filter leads statuses.
• Analyze the sales process and improve.
• Manage quotations, duplicated existing quotation, mark printed, sent, ordered and invoiced quotations.

Manage customers’ contracts and bills

• Manage contracts with customers and control contract renewals.
• Produce bill directly from client’s file automatically.
• Record historical customer contract data.
• Manage different types of contracts and renewals (annual, monthly, one-time, hourly).
• Bills preview enables manager approve and comment on bills prior to sending them to end customers.
• Bulk production of bills on a monthly basis in PDF and HTML formats.
• Send HTML and PDF format bills via e-mail to customers’ relevant contacts.
• Send payments reminders with a cover letter by e-mail and overwhelmingly while showing the number of days of delay / days are left for re-payment.
• Bills indexation to consumer price index on a monthly or yearly basis.
• Record all sent e-mails to customers.

Manage invoices and receipts for customers

• Produce invoices and receipts (approved by Israel’s tax authorities).
• Automatically produce invoices directly from quotation or bill.
• Manage profit categories.
• Payment delays indicator for each invoice. Assess customer’s payments morality and history.
• Create receipt directly from invoice.
• Produce payments reminders to all non-paid bills.

Managing reminders

• Create various types of reminders from bills and customers.
• Reminders month view.
• Send reminders via e-mail or SMS.
• What’s on my plate for today – daily email to system users with their open reminders.

Purchasing Management

• Manage suppliers including detailed information, suppliers’ invoices and open debt.
• Track and manage purchase orders.
• Insert expenses to cash flow management.

Expenses Revenue Management

• Month view of total income against total expenses including net VAT payment to authorities.
• Cash flow management with future expenses vs. expenses already expended view.
• Associate expenses to various accounting sections.
• Create recurring expenses (such as rent).

Cash Flow Management

• Manage bank accounts.
• Detailed flow management with estimated future cash flow as well as accurate cash flow.
• Create recurring expenses.
• Create income records directly from receipts and expense records directly from suppliers’ invoices / expenses.
• Access system modules for different users according to users’ permissions.
• Manage cash flow (income, expenses, VAT, revenue) monthly and gain cumulative business picture.

Additional optional modules

• Questionnaires / surveys.
• Service cloud – manage customer service and support, service and support requests, technicians operations, help desk.
• Tasks cloud - organizational task management system.

General capabilities of the software

• Smart search engine in each module.
• Reports Generator.
• Statistical information displayed in various areas in the system (examples - number of customers according to their statuses, number of open reminder).
• Record for each record who updated it and when.
• Up-to-date technology, ease of carrying out adjustments if necessary.
• Export data to MS Excel at any time.
• Import data from external legacy software.

Cloud based CRM. flexebile. Customized to your needs.

CRM with great flexebility and customization options for reasonable price.

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Enhanced on-line, collaborative CRM platform

• Cloud based CRM
• Flexebile
• Simple customization
• Mobile first (HTML5, Responsive)

Cloud based surveys system. flexebile. Customized to your needs.

Build on-line surveys with greate Flexebility.

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Enhanced on-line, surveys platform

• Cloud based surveys
• Flexebile
• Simple customization
• Mobile first (HTML5, Responsive)

Build cloud based information systems. flexebile. Customized to your needs.

Let us Build you any cloud based information system with great flexebility and customization options for reasonable price.

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Enhanced on-line, collaborative Sys-Genitor platform

• Build any business cloud based information system
• Flexebile
• Simple customization
• Mobile first (HTML5, Responsive)